Known Recalls

Recall campaign · NHTSA 24V399000

Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM): software

Mack Trucks, Inc. filed this campaign with NHTSA on 2024-06-04.

Recall campaignNHTSA 24V399000

Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM): software

Component
Electrical system: propulsion system: traction battery: management system/energy control module (BMS/BECM): software
Manufacturer
Mack Trucks, Inc.
Vehicles affected
24
Reported to NHTSA
2024-06-04
Owners notified
2024-07-10

Defect description

Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.

Safety risk

A sudden loss of steering control and drive power increases the risk of a crash.

Manufacturer remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
MACK MD (Electric)2024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.