Known Recalls

Recall campaign · NHTSA 24V546000

Electrical system: propulsion system: charging: module: software

Motiv Power Systems filed this campaign with NHTSA on 2024-07-22.

Recall campaignNHTSA 24V546000

Electrical system: propulsion system: charging: module: software

Component
Electrical system: propulsion system: charging: module: software
Manufacturer
Motiv Power Systems
Vehicles affected
200
Reported to NHTSA
2024-07-22
Owners notified
2024-09-05

Defect description

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.

Safety risk

The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.

Manufacturer remedy

Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

11 model years across 3 models.

ModelYears on record
MOTIV E-450 BEV Chassis2024 2023 2022 2021
MOTIV F-53 BEV Chassis2020 2019
MOTIV F-59 BEV Chassis2023 2022 2021 2020 2019

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.