Known Recalls

Recall campaign · NHTSA 24V554000

Electrical system: software

Tesla, Inc. filed this campaign with NHTSA on 2024-07-24.

Recall campaignNHTSA 24V554000

Electrical system: software

Component
Electrical system: software
Manufacturer
Tesla, Inc.
Vehicles affected
1,849,638
Reported to NHTSA
2024-07-24
Owners notified
2024-09-22

Defect description

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Safety risk

An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Manufacturer remedy

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

17 model years across 4 models.

ModelYears on record
Tesla Model 32024 2023 2022 2021
Tesla Model S2024 2023 2022 2021
Tesla Model X2024 2023 2022 2021
Tesla Model Y2024 2023 2022 2021 2020

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.