Known Recalls

Recall campaign · NHTSA 24V648000

Electrical system: instrument cluster/panel

Nova Bus (US) Inc. filed this campaign with NHTSA on 2024-09-03.

Recall campaignNHTSA 24V648000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
Nova Bus (US) Inc.
Vehicles affected
179
Reported to NHTSA
2024-09-03
Owners notified
2024-12-18

Defect description

Nova Bus (US) Inc. (Nova) is recalling certain 2023 LFS Artic and 2023-2024 LFS vehicles. The instrument panel may fail to display the speedometer or incorrectly display warning lights, due to defective firmware. In addition, the firmware may result in a loss of drive power.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays."

Safety risk

An instrument panel that fails to show critical safety information, such as the speedometer or warning lights, can increase the risk of a crash. A loss of drive power also increases the risk of a crash.

Manufacturer remedy

Novas Bus will update the instrument panel firmware, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5636.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 2 models.

ModelYears on record
NOVA BUS LFS2024 2023
NOVA BUS LFS Artic2023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.