Known Recalls

Recall campaign · NHTSA 24V684000

Back over prevention: software

Ford Motor Company filed this campaign with NHTSA on 2024-09-13.

Recall campaignNHTSA 24V684000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Ford Motor Company
Vehicles affected
273,701
Reported to NHTSA
2024-09-13
Owners notified
2025-03-21

Defect description

Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse.

Safety risk

An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

3 model years across 1 models.

ModelYears on record
Ford Maverick2024 2023 2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.