Recall campaign · NHTSA 24V718000

Back over prevention: software

Tesla, Inc. filed this campaign with NHTSA on 2024-09-26.

Recall campaignNHTSA 24V718000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Tesla, Inc.
Vehicles affected
27,185
Reported to NHTSA
2024-09-26
Owners notified
2024-11-25

Defect description

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck vehicles. The rearview camera image may be delayed after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A delayed rearview image reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed November 25, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-016.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
Tesla Cybertruck2024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.