Known Recalls

Recall campaign · NHTSA 24V757000

Electrical system: software

Kia America, Inc. filed this campaign with NHTSA on 2024-10-10.

Recall campaignNHTSA 24V757000

Electrical system: software

Component
Electrical system: software
Manufacturer
Kia America, Inc.
Vehicles affected
14,163
Reported to NHTSA
2024-10-10
Owners notified
2024-10-25

Defect description

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Safety risk

An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Manufacturer remedy

The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Kia EV92025 2024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.