Known Recalls

Recall campaign · NHTSA 24V800000

Equipment: other: owners/service/other manual

Orange EV filed this campaign with NHTSA on 2024-10-24.

Recall campaignNHTSA 24V800000

Equipment: other: owners/service/other manual

Component
Equipment: other: owners/service/other manual
Manufacturer
Orange EV
Vehicles affected
1,334
Reported to NHTSA
2024-10-24
Owners notified
2024-12-20

Defect description

Orange EV (OEV) is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide (ERG), operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.

Safety risk

Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.

Manufacturer remedy

OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Scope of coverage

10 model years across 2 models.

ModelYears on record
ORANGE EV E-Triever2024 2023
ORANGE EV T-Series Electric Truck2024 2023 2022 2021 2020 2019 2018 2017

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.