Known Recalls

Recall campaign · NHTSA 24V801000

Back over prevention: software

Ford Motor Company filed this campaign with NHTSA on 2024-10-25.

Recall campaignNHTSA 24V801000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Ford Motor Company
Vehicles affected
391
Reported to NHTSA
2024-10-25
Owners notified
2025-03-28

Defect description

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety risk

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Manufacturer remedy

The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Ford Explorer2025
Lincoln Aviator2025

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.