Known Recalls

Recall campaign · NHTSA 24V807000

Communication: auto crash notification

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2024-10-25.

Recall campaignNHTSA 24V807000

Communication: auto crash notification

Component
Communication: auto crash notification
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
21
Reported to NHTSA
2024-10-25
Owners notified
2024-12-06

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 Maybach S 580 4MATIC, S 500 4MATIC, and S 580 4MATIC vehicles. The emergency call system may fail to place an automatic or manual call and may not provide the vehicle location as intended.

Safety risk

A disabled emergency call system that prevents a vehicle occupant from contacting emergency services or fails to identify the vehicle location, can delay emergency responders and increase the risk of injury.

Manufacturer remedy

Dealers will update the communication module software, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024110002.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Scope of coverage

3 model years across 3 models.

ModelYears on record
Mercedes-Benz S 5002021
Mercedes-Benz S 5802021
MERCEDES-MAYBACH S 5802021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.