Recall campaign · NHTSA 24V862000

Power train: driveline: differential unit

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2024-11-15.

Recall campaignNHTSA 24V862000

Power train: driveline: differential unit

Component
Power train: driveline: differential unit
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
3
Reported to NHTSA
2024-11-15
Owners notified
2025-01-10

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.

Safety risk

Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.

Manufacturer remedy

Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Scope of coverage

2 model years across 2 models.

ModelYears on record
Mercedes-Benz GLC 3002024
Mercedes-Benz S 580 4MATIC2024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.