Known Recalls

Recall campaign · NHTSA 24V944000

Back over prevention: software

Chrysler (FCA US, LLC) filed this campaign with NHTSA on 2024-12-19.

Recall campaignNHTSA 24V944000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
79,365
Reported to NHTSA
2024-12-19
Owners notified
2025-01-21

Defect description

Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Scope of coverage

4 model years across 4 models.

ModelYears on record
Jeep Grand Cherokee2024
Jeep Grand Cherokee L2024
Jeep Grand Wagoneer2024
Jeep Wagoneer2024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.