Recall campaign · NHTSA 24V953000

Visibility: power window devices and controls

Ford Motor Company filed this campaign with NHTSA on 2024-12-20.

Recall campaignNHTSA 24V953000

Visibility: power window devices and controls

Component
Visibility: power window devices and controls
Manufacturer
Ford Motor Company
Vehicles affected
47,818
Reported to NHTSA
2024-12-20
Owners notified
2025-02-28

Defect description

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

Safety risk

A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

Manufacturer remedy

Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Lincoln Nautilus2025 2024

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.