Recall campaign · NHTSA 25V002000

Back over prevention: software

Tesla, Inc. filed this campaign with NHTSA on 2025-01-06.

Recall campaignNHTSA 25V002000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Tesla, Inc.
Vehicles affected
239,382
Reported to NHTSA
2025-01-06
Owners notified
2025-03-07

Defect description

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Safety risk

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Scope of coverage

10 model years across 4 models.

ModelYears on record
Tesla Model 32025 2024
Tesla Model S2025 2024
Tesla Model X2025 2024 2023
Tesla Model Y2025 2024 2023

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.