Recall campaign · NHTSA 25V050000

Electrical system: propulsion system: traction battery

Mercedes-Benz USA, LLC filed this campaign with NHTSA on 2025-02-07.

Recall campaignNHTSA 25V050000

Electrical system: propulsion system: traction battery

Component
Electrical system: propulsion system: traction battery
Manufacturer
Mercedes-Benz USA, LLC
Vehicles affected
12,236
Reported to NHTSA
2025-02-07
Owners notified
2025-05-22

Defect description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Safety risk

A vehicle fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to only charge their vehicles to a maximum of 80% battery capacity until the repair has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed on May 22, 2025. This is a phased recall. Phase 1 owner letters were mailed on May 22, 2025. Phase 2 owner letters were mailed on October 31, 2025 and Phase 3 owner letters were mailed on December 12, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025040005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Scope of coverage

10 model years across 4 models.

ModelYears on record
Mercedes-Benz EQB 2502024 2023 2022
Mercedes-Benz EQB 250+2025
Mercedes-Benz EQB 300 4MATIC2024 2023 2022
Mercedes-Benz EQB 350 4MATIC2024 2023 2022

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.