Recall campaign · NHTSA 25V160000

Back over prevention: software

Ford Motor Company filed this campaign with NHTSA on 2025-03-14.

Recall campaignNHTSA 25V160000

Back over prevention: software

Component
Back over prevention: software
Manufacturer
Ford Motor Company
Vehicles affected
2,290
Reported to NHTSA
2025-03-14
Owners notified
2025-04-25

Defect description

Ford Motor Company (Ford) is recalling certain 2021-2022 Edge vehicles previously repaired incorrectly under recall number 22V-151. A software error may cause the rearview camera to display a blank or distorted image when the vehicle is in reverse.

Safety risk

A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Ford Edge2022 2021

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.