Known Recalls

Recall campaign · NHTSA 25V239000

Power train: automatic transmission: control module: software

Ford Motor Company filed this campaign with NHTSA on 2025-04-11.

Recall campaignNHTSA 25V239000

Power train: automatic transmission: control module: software

Component
Power train: automatic transmission: control module: software
Manufacturer
Ford Motor Company
Vehicles affected
24,655
Reported to NHTSA
2025-04-11
Owners notified
2025-06-06

Defect description

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

Safety risk

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

Manufacturer remedy

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Scope of coverage

1 model year.

ModelYears on record
Ford Explorer2025

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.