Recall campaign · NHTSA 25V347000

Structure: body

Ford Motor Company filed this campaign with NHTSA on 2025-05-23.

Recall campaignNHTSA 25V347000

Structure: body

Component
Structure: body
Manufacturer
Ford Motor Company
Vehicles affected
492,145
Reported to NHTSA
2025-05-23

Defect description

Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Safety risk

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.

Scope of coverage

2 model years across 1 models.

ModelYears on record
Ford Explorer2017 2016

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.