Known Recalls

Recall campaign · NHTSA 97V079000

Structure: body: hatchback/liftgate: support device/strut

CHRYSLER CORPORATION filed this campaign with NHTSA on 1997-05-16.

Recall campaignNHTSA 97V079000

Structure: body: hatchback/liftgate: support device/strut

Component
Structure: body: hatchback/liftgate: support device/strut
Manufacturer
CHRYSLER CORPORATION
Vehicles affected
436,000
Reported to NHTSA
1997-05-16
Owners notified
1997-08-15

Defect description

THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.

Safety risk

PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.

Manufacturer remedy

DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.

Notes

OWNER NOTIFICATION BEGAN DURING AUGUST 1997. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHRYSLER AT 1-800-853-1403.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.

Scope of coverage

5 model years across 5 models.

ModelYears on record
Chrysler Town and Country1992
Dodge Caravan1992
Dodge Grand Caravan1992
PLYMOUTH Grand Voyager1992
PLYMOUTH Voyager1992

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.