AIRSTREAM IS RECALLING CERTAIN MODEL YEAR 2001-2004 34" CLASSIC TRAVEL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Safety risk
AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Manufacturer remedy
AIRSTREAM WILL NOTIFY OWNERS AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2010. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR AIRSTREAM AT 937-596-6111.
AIRSTREAM IS RECALLING 4,450 MY 2004-2007 SAFARI, INTERNATIONAL, INTERSTATE, LAND YACHT, CLASSIC, MY 2004-2006 SKYDECK, AND MY 2006 PARKWAY TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety risk
IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Manufacturer remedy
AIRSTREAM IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR AIRSTREAM AT 1-937-596-6111.
CERTAIN TRAVEL TRAILERS AND MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Safety risk
RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Manufacturer remedy
AIRSTREAM WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR AIRSTREAM AT 1-937-596-6111.
ON CERTAIN MOTORHOMES, THE OUTER WHEEL BEARING IN THE HUB OF THE AXLE MAY FAIL, LEADING TO UNEXPECTED SEPARATION OF THE WHEEL FROM THE AXLE. THIS FAILURE MAY BE DUE TO AN INADEQUATE AMOUNT OF GREASE IN THE HUB ASSEMBLY OR THE GREASE IN THE HUB MAY BREAK DOWN UNDER NORMAL OPERATING CONDITIONS INTO A LIQUID THAT INADEQUATELY LUBRICATES THE OUTER BEARING. INADEQUATE LUBRICATION OF THE OUTER BEARING CAN BEGIN A CHAIN OF EVENTS THAT COULD LEAD TO WHEEL SEPARATION.
Safety risk
SEPARATION OF ONE OR MORE WHEELS FROM THE TRAILER COULD CAUSE THE TRAILER TO HANDLE ERRATICALLY OR GO OUT OF CONTROL. A LOST WHEEL COULD ALSO STRIKE AN ONCOMING OR FOLLOWING VEHICLE CAUSING A CRASH, RESULTING IN SERIOUS INJURY OF DEATH TO THOSE INVOLVED.
Manufacturer remedy
DEALERS WILL REPAIR THE UNIT AND REMOVE THE WHEELS, INSPECT THE HUBS, INNER AND OUTER BEARINGS, RACES AND GREASE SEALS. IF NECESSARY, REPLACE PARTS AND REPACK THE WHEEL BEARING WITH HIGH TEMPERATURE GREASE AND REINSTALL THE HUB AND WHEELS. THE RECALL BEGAN NOVEMBER 4, 2004. OWNERS SHOULD CONTACT AIRSTREAM AT 1-877-596-6505.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Tires
5
28,000 mi
Equipment: recreational vehicle/trailer
1
—
Tires: tread/belt
1
—
The 2003 model has 7 times as many complaints as this one. The 2005 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.