ON CERTAIN MOTORHOMES, THE OUTER WHEEL BEARING IN THE HUB OF THE AXLE MAY FAIL, LEADING TO UNEXPECTED SEPARATION OF THE WHEEL FROM THE AXLE. THIS FAILURE MAY BE DUE TO AN INADEQUATE AMOUNT OF GREASE IN THE HUB ASSEMBLY OR THE GREASE IN THE HUB MAY BREAK DOWN UNDER NORMAL OPERATING CONDITIONS INTO A LIQUID THAT INADEQUATELY LUBRICATES THE OUTER BEARING. INADEQUATE LUBRICATION OF THE OUTER BEARING CAN BEGIN A CHAIN OF EVENTS THAT COULD LEAD TO WHEEL SEPARATION.
Safety risk
SEPARATION OF ONE OR MORE WHEELS FROM THE TRAILER COULD CAUSE THE TRAILER TO HANDLE ERRATICALLY OR GO OUT OF CONTROL. A LOST WHEEL COULD ALSO STRIKE AN ONCOMING OR FOLLOWING VEHICLE CAUSING A CRASH, RESULTING IN SERIOUS INJURY OF DEATH TO THOSE INVOLVED.
Manufacturer remedy
DEALERS WILL REPAIR THE UNIT AND REMOVE THE WHEELS, INSPECT THE HUBS, INNER AND OUTER BEARINGS, RACES AND GREASE SEALS. IF NECESSARY, REPLACE PARTS AND REPACK THE WHEEL BEARING WITH HIGH TEMPERATURE GREASE AND REINSTALL THE HUB AND WHEELS. THE RECALL BEGAN NOVEMBER 4, 2004. OWNERS SHOULD CONTACT AIRSTREAM AT 1-877-596-6505.
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Safety risk
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Manufacturer remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR AIRSTREAM AT 937-596-6111.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
The 2003 model has about half as many complaints as this one. The 2005 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.