Model year record

2012 Audi A6

8 recall campaigns on file for this model year. 87 owner complaints on file.

Recalls

Recall campaignNHTSA 18V370000

Air bags: sensor: occupant classification

Component
Air bags: sensor: occupant classification
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
139,249
Reported to NHTSA
2018-06-04
Owners notified
2018-11-29

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.

Safety risk

If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.

Manufacturer remedy

Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.

Recall campaignNHTSA 18V229000

Engine and engine cooling: cooling system

Component
Engine and engine cooling: cooling system
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
342,867
Reported to NHTSA
2018-04-11
Owners notified
2018-09-14

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Safety risk

A blocked pump or a short-circuited pump can increase the risk of a fire.

Manufacturer remedy

Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

Recall campaignNHTSA 17V781000

Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

Component
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
48,693
Reported to NHTSA
2017-12-06
Owners notified
2018-02-05

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.

Safety risk

A fuel leak in the presence of an ignition source, increases the risk of a fire.

Manufacturer remedy

Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.

Recall campaignNHTSA 17V002000

Engine and engine cooling: cooling system

Component
Engine and engine cooling: cooling system
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
342,867
Reported to NHTSA
2017-01-03
Owners notified
2017-03-03

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Safety risk

If the coolant pump overheats, it can increase the risk of a fire.

Manufacturer remedy

Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

Recall campaignNHTSA 16V646000

Fuel system, gasoline: delivery: hoses, lines/piping, and fittings

Component
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
28,249
Reported to NHTSA
2016-09-07
Owners notified
2016-11-02

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 and Audi A7 vehicles. The affected vehicles have a fuel hose in the engine compartment that may degrade and leak fuel.

Safety risk

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Audi will notify owners, and dealers will replace the under hood fuel pump and fuel hose, free of charge. The recall began November 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 24BZ.

Recall campaignNHTSA 15V823000

Air bags: sensor: occupant classification

Component
Air bags: sensor: occupant classification
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
21,074
Reported to NHTSA
2015-12-08
Owners notified
2016-02-05

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2013 Audi A6 vehicles manufactured March 28, 2011, to March 25, 2013, and 2012-2013 Audi A7 vehicles manufactured January 25, 2011, to March 19, 2013. In vehicles with heated and cooled seats, the Passenger Occupant Detection System (PODS), used to enable the front passenger air bags, may malfunction and prevent the passenger-side air bags from deploying in a crash.

Safety risk

An air bag that does not deploy as intended increases the risk of occupant injury in a crash.

Manufacturer remedy

Volkswagen will notify owners, and Audi dealers will install a PODS system repair kit, free of charge. The recall began on February 5, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D1.

Recall campaignNHTSA 15V019000

Fuel system, gasoline: fuel injection system: fuel rail

Component
Fuel system, gasoline: fuel injection system: fuel rail
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
26,008
Reported to NHTSA
2015-01-20
Owners notified
2015-03-17

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

Safety risk

A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

Recall campaignNHTSA 11V580000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
VOLKSWAGEN OF AMERICA, INC
Vehicles affected
317
Reported to NHTSA
2011-12-06
Owners notified
2011-12-16

Defect description

VOLKSWAGEN IS RECALLING CERTAIN MODEL 2012 AUDI A6 VEHICLES MANUFACTURED FROM APRIL 8, 2011, THROUGH MAY 26, 2011. DUE TO A PROBLEM IN THE STITCHING PROCESS OF THE CURTAIN AIR BAG, THE SEAM OF THE AIR BAG MAY NOT BE STITCHED PROPERLY.

Safety risk

IN THE EVENT OF A CRASH, THE HEAD CURTAIN AIR BAG MAY NOT DEPLOY AND WILL NOT BE ABLE TO PROPERLY PROTECT AN OCCUPANT, INCREASING THE RISK OF AN INJURY.

Manufacturer remedy

VOLKSWAGEN WILL NOTIFY ALL OWNERS AND DEALERS WILL REPLACE THE LEFT AND/OR RIGHT CURTAIN AIR BAG FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JANUARY 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags1475,000 mi
Engine1380,000 mi
Electrical system1175,410 mi
Fuel/propulsion system966,000 mi
Power train862,000 mi
Steering6124,000 mi
Electronic stability control (ESC)362,000 mi
Engine and engine cooling35,000 mi
Service brakes348,000 mi
Structure: body319,650 mi
Fuel system, gasoline2102,000 mi
Unknown or other275,410 mi
Air bags: sensor: occupant classification1
Electrical system: alternator/generator/regulator127,000 mi
Electrical system: starter assembly: relay166,000 mi
Equipment149,000 mi
Forward collision avoidance: adaptive cruise control1
Forward collision avoidance: automatic emergency braking1110,000 mi
Seats155,000 mi
Vehicle speed control15,800 mi
Visibility/wiper122,232 mi
Visibility: sun/moon roof assembly1100,000 mi

The 2011 model has 3 times as many complaints as this one. The 2013 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.