Model year record

2014 Audi SQ5

1 recall campaign on file for this model year. 14 owner complaints on file.

Recalls

Recall campaignNHTSA 15V452000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
Volkswagen Group of America, Inc.
Vehicles affected
5,625
Reported to NHTSA
2015-07-20
Owners notified
2015-07-31

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Audi SQ5 vehicles manufactured May 22, 2013, to April 14, 2015. The affected vehicles have an electric power steering assist system that may shut down in cold temperatures due to a steering motor sensor fault.

Safety risk

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

Manufacturer remedy

Volkswagen will notify owners, and dealers will update the power steering control module software, free of charge. The recall began on July 31, 2015. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 48M1.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Fuel/propulsion system318,000 mi
Steering332,000 mi
Suspension3
Electrical system117,200 mi
Engine117,200 mi
Steering: rack and pinion159,000 mi
Structure: body1
Visibility/wiper110,000 mi

The 2013 model has 14 times as many complaints as this one. The 2015 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.