Augusta RV, LLC is recalling certain model year 2013-2014 FLEX recreational vehicles manufactured February 13, 2013, through May 31, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Safety risk
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
Manufacturer remedy
Augusta RV will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall is expected to begin by early November, 2013. Owners may contact Augusta RV at 1-574-848-0200 or Fastec at 1-800-837-2505.
Augusta RV, LLC is recalling certain model year 2013-2014 FLEX recreational trailers manufactured February 13, 2013, through April 9, 2013. Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear.
Safety risk
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Manufacturer remedy
Augusta RV will notify owners during August 2013 and Dometic staff will replace the affected motors with motors of a different design. Owners may contact Augusta RV at 1-574-848-0200 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.