ON CERTAIN MOTORHOMES, FIFTH WHEELS AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 1200LR AND 1200RIM, THESE REFRIGERATORS CAN EXPERIENCE LOW CYCLE FATIGUE FAILURE WHICH CAN LEAD TO THE LIQUID SOLUTION SLOWLY LEAKING FROM THE SEALED, PRESSURIZED COOLING UNIT THROUGH A SMALL CRACK.
Safety risk
IF A LEAK OCCURS AND THE UNIT IS CONTINUALLY OPERATED, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Manufacturer remedy
NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT COOLING UNIT FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005 OR MONACO AT 574-862-7211.
VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH AQUA-HOT HEATING SYSTEMS, MODEL 431-3 ZONE WITH ENGINE LOOP. FIBERGLASS INSULATING MATERIAL LOCATED UNDER THE BURNER HEAD ON THE FLOOR OF THE HEATER ENCLOSURE, CAN BECOME SOAKED WITH FLUIDS (ETHYLENE GLYCOL AND/OR DIESEL FUEL).
Safety risk
IF AN ELECTRICAL SHORT OCCURS, A FIRE COULD RESULT.
Manufacturer remedy
VEHICLE SYSTEMS INC. WILL CONDUCT THE OWNER NOTIFICATION FOR THIS CAMPAIGN. DEALERS WILL REMOVE THE INSULATION FROM BENEATH THE DIESEL HEATING UNIT AS WELL AS FROM BEHIND THE CONTROL THERMOSTAT AND AIR-CONDITIONING HEATING ELEMENT ACCESS COVERS.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Structure: frame and members
1
69,000 mi
Suspension: front
1
69,000 mi
Suspension: rear
1
69,000 mi
The 1996 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.