Known Recalls

Model year record

2004 BIGDOG Mastiff

4 recall campaigns on file for this model year. 2 owner complaints on file.

Recalls

Recall campaignNHTSA 06V019000

Structure: motorcycle: kickstand/center stand

Component
Structure: motorcycle: kickstand/center stand
Manufacturer
BIG DOG MOTORCYCLES, LLC
Vehicles affected
9,726
Reported to NHTSA
2006-01-25
Owners notified
2006-02-17

Defect description

ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING MAY STRETCH AND DETACH FROM THE MOUNTING BRACKET OR THE KICKSTAND.

Safety risk

THIS WILL ALLOW THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION AND CAUSE A CRASH.

Manufacturer remedy

DEALERS WILL INSTALL A NEW KICKSTAND SPRING FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 17, 2006. OWNERS MAY CONTACT BIG DOG AT 316-267-9121.

Recall campaignNHTSA 04V523000

Structure: motorcycle: kickstand/center stand

Component
Structure: motorcycle: kickstand/center stand
Manufacturer
BIG DOG MOTORCYCLES, LLC
Vehicles affected
4,457
Reported to NHTSA
2004-11-02
Owners notified
2004-12-20

Defect description

ON CERTAIN MOTORCYCLES, THE KICKSTAND SPRING ATTACHING STUD MAY BREAK OFF ALLOWING THE KICKSTAND TO DEPLOY INTO THE EXTENDED POSITION.

Safety risk

IF THE KICKSTAND DEPLOYS, IT COULD CAUSE A CRASH WITHOUT PRIOR WARNING.

Manufacturer remedy

DEALERS WILL INSPECT AND INSTALL A NEW KICKSTAND UNIT. THE RECALL BEGAN ON DECEMBER 20, 2004. OWNERS SHOULD CONTACT BIG DOG AT 316-267-9121.

Recall campaignNHTSA 04V164000

Steering: steering wheel/handle bar

Component
Steering: steering wheel/handle bar
Manufacturer
BIG DOG MOTORCYCLES, LLC
Vehicles affected
2,098
Reported to NHTSA
2004-04-06
Owners notified
2004-04-12

Defect description

ON CERTAIN MOTORCYCLES, A SCREW MAY BECOME LOOSE IN THE HANDLEBAR CONTROL DUE TO THE LACK OF A LOCK WASHER AND LOCTITE.

Safety risk

THIS COULD CAUSE THE THROTTLE OR FRONT BRAKE CONTROL TO BIND, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL INSTALL A LOCK WASHER AND LOCTITE. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-219-7006.

Recall campaignNHTSA 04V137000

Service brakes, hydraulic: foundation components: master cylinder

Component
Service brakes, hydraulic: foundation components: master cylinder
Manufacturer
BIG DOG MOTORCYCLES, LLC
Vehicles affected
1,906
Reported to NHTSA
2004-03-23
Owners notified
2004-04-12

Defect description

ON CERTAIN MOTORCYCLES, THE PISTON IN THE REAR MASTER CYLINDER MAY HAVE BEEN IMPROPERLY SIZED, WHICH COULD CAUSE THE REAR BRAKES TO DRAG OR LOCKUP.

Safety risk

THIS COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL REMOVE THE PISTON FROM THE REAR MASTER CYLINDER AND REPLACE IT WITH A NEW PISTON. OWNER NOTIFICATION BEGAN ON APRIL 12, 2004. OWNERS SHOULD CONTACT BIG DOG AT 1-316-267-9121.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system18,000 mi
Power train14,600 mi

The 2005 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.