BMW of North America, LLC (BMW) is recalling certain 2005-2008 745i, 745Li, 750i, 750Li, 760i, 760Li, and B7 Alpina vehicles equipped with both the Comfort Access and Soft Close Automatic options. In these vehicles, the doors may appear to be closed and latched, but, in fact, may inadvertently open.
Safety risk
The door may unexpectedly open due to road or driving conditions or occupant contact with the door. The sudden opening may result in occupant ejection or increase the risk of injury in the event of a crash.
Manufacturer remedy
BMW will notify owners, and dealers will update the door latch system, free of charge. The recall began February 8, 2018. Owners may contact BMW at 1-800-525-7417 or email BMW at [email protected].
BMW is recalling certain model year 2005-2008 7-Series vehicles, equipped with the Comfort Access option, and manufactured August 23, 2004, through July 24, 2008. The affected vehicles have an electronic key and an electronic connection between the gear shifter and the transmission (shift-by-wire) that automatically shifts the transmission to Park when the driver presses the Start/Stop button to shutdown the engine. If the driver presses the engine Start/Stop button 2 or 3 times within a short time interval, the system may shift the transmission to Neutral rather than Park. If using the electronic key (Comfort Access mode), there would be no protection from the ignition interlock that prevents key removal if the vehicle is not in Park.
Safety risk
If the driver exits the vehicle with the transmission in Neutral and the parking brake is not applied, the vehicle may rollaway. Unattended rollaway incidents often result in a crash or cause injury to pedestrians attempting to stop or enter the vehicle or to other bystanders in the path of the vehicle.
Manufacturer remedy
BMW will notify owners beginning in November 2012. The remedy became available in March 2013. Owners may call BMW at 1-800-525-7417 or email BMW at [email protected].
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Power train
18
84,000 mi
Electrical system
13
96,000 mi
Structure: body
11
84,850 mi
Air bags
10
94,000 mi
Latches/locks/linkages
7
79,000 mi
Engine
5
75,267 mi
Latches/locks/linkages: doors: latch
5
119,000 mi
Seat belts
5
68,000 mi
Service brakes
5
100,000 mi
Structure: body: door
5
79,000 mi
Unknown or other
4
83,000 mi
Equipment adaptive/mobility
3
78,000 mi
Seats
3
48,750 mi
Engine and engine cooling
2
39,600 mi
Power train: automatic transmission
2
42,000 mi
Fuel system, gasoline: delivery: fuel pump
1
112,000 mi
Fuel/propulsion system
1
55,000 mi
Service brakes, hydraulic
1
39,600 mi
Steering
1
—
Structure: frame and members: underbody shields
1
86,984 mi
Vehicle speed control
1
53,854 mi
The 2007 model has roughly the same number of complaints as this one. The 2009 model has 7 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.