Known Recalls

Model year record

2021 BMW X5 Hybrid

1 recall campaign on file for this model year. 1 owner complaint on file.

Recalls

Recall campaignNHTSA 21V156000

Seats: mid/rear assembly: head restraint

Component
Seats: mid/rear assembly: head restraint
Manufacturer
BMW of North America, LLC
Vehicles affected
258
Reported to NHTSA
2021-03-10
Owners notified
2021-05-03

Defect description

BMW of North America, LLC (BMW) is recalling certain 2021 X5 sDrive40i, X5 xDrive50i, X5 M50i, X5 xDrive45e, 2021 X7 xDrive40i, X7 M50i, and XB7 vehicles. The head restraints on the second-row outer seats may be the incorrect type for the vehicle.

Safety risk

In the event of a crash, the head restraints could detach, and increase the risk of injury.

Manufacturer remedy

BMW will notify owners, and dealers will inspect the head restraints, and replace them as necessary, free of charge. The recall began May 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1—

The 2022 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.