General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Traverse and 2021-2022 Buick Enclave vehicles. The harness connector to the left or right side roof rail air bag may have incompatible electrical terminals, which could prevent the air bags from deploying in a crash.
Safety risk
Roof rail air bags that do not deploy as intended increase the risk of injury in a crash.
Manufacturer remedy
Dealers will replace the harness connector to the roof rail air bags, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212352140.
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Traverse and Buick Enclave vehicles. During service by dealers, certain vehicles may have received incorrect air bag calibration software that may affect frontal airbag deployment.
Safety risk
Air bags that do not deploy as intended can increase the risk of injury.
Manufacturer remedy
Dealers will update the air bag calibration software, free of charge. Owner notification letters were mailed on July 29, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Buick customer service at 1-800-521-7300. GM's number for this recall is N212340220.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Electrical system
11
62,188 mi
Service brakes
6
—
Unknown or other
6
—
Seat belts
5
90,000 mi
Structure: body
5
—
Power train
3
—
Engine
2
—
Latches/locks/linkages
2
62,188 mi
Latches/locks/linkages: tailgate: latch
2
39,700 mi
Fuel/propulsion system
1
—
Lane departure: assist
1
—
Steering
1
—
The 2020 model has about a third as many complaints as this one. The 2022 model has about 1.5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.