Model year record

2002 Buick Park Avenue

1 recall campaign on file for this model year. 41 owner complaints on file.

Recalls

Recall campaignNHTSA 02V328000

Latches/locks/linkages: trunk lid: lock

Component
Latches/locks/linkages: trunk lid: lock
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
43,980
Reported to NHTSA
2002-12-09
Owners notified
2002-12-19

Defect description

ON CERTAIN PASSENGER VEHICLES, THE EMERGENCY TRUNK RELEASE HANDLE MAY BE INSTALLED OR FORCED OUT OF THE PROPER POSITION.

Safety risk

IF THE CABLE IS OUT OF THE PROPER POSITION, IT COULD INCREASE THE FORCE REQUIRED TO ACTIVATE THE EMERGENCY TRUNK RELEASE HANDLE AND A PERSON TRAPPED IN THE TRUNK MAY NOT BE ABLE TO RELEASE THE TRUNK LATCH USING THE EMERGENCY TRUNK RELEASE HANDLE.

Manufacturer remedy

DEALERS WILL SECURE THE EMERGENCY TRUNK RELEASE CABLE TO ENSURE THAT THE EMERGENCY TRUNK RELEASE HANDLE OPERATES PROPERLY. OWNER NOTIFICATION BEGAN DECEMBER 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system6107,000 mi
Engine679,000 mi
Engine and engine cooling329,884 mi
Air bags233,127 mi
Unknown or other22,886 mi
Electrical system: horn1
Engine and engine cooling: engine: gasoline1
Exterior lighting110,780 mi
Forward collision avoidance: adaptive cruise control1
Fuel system, gasoline: delivery179,000 mi
Fuel/propulsion system1
Latches/locks/linkages: doors: latch1
Power train149,000 mi
Seat belts: front: warning light/devices1
Seats111,776 mi
Seats: front assembly: power adjust1
Service brakes, hydraulic12,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip12,000 mi
Service brakes, hydraulic: foundation components: disc: pads116,595 mi
Service brakes, hydraulic: foundation components: disc: rotor116,595 mi
Steering1130,000 mi
Structure: body1
Tires1
Tires: tread/belt1
Vehicle speed control17,117 mi
Visibility: power window devices and controls12,886 mi
Visibility: rearview mirrors/devices: exterior1

The 2001 model has about half as many complaints as this one. The 2003 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.