Model year record

2017 Buick Verano

1 recall campaign on file for this model year. 19 owner complaints on file.

Recalls

Recall campaignNHTSA 16V502000

Electrical system: ignition

Component
Electrical system: ignition
Manufacturer
General Motors LLC
Vehicles affected
8,367
Reported to NHTSA
2016-07-05
Owners notified
2016-10-14

Defect description

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Safety risk

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system4
Steering3
Air bags255,021 mi
Power train2
Lane departure: blind spot detection1
Latches/locks/linkages116,400 mi
Structure116,400 mi
Structure: body155,021 mi
Unknown or other1
Vehicle speed control1
Visibility116,400 mi
Wheels155,021 mi

The 2016 model has about a fifth as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.