Model year record

2021 Cadillac Escalade NA

4 recall campaigns on file for this model year. 24 owner complaints on file.

Recalls

Recall campaignNHTSA 21V739000

Fuel system, gasoline: delivery: fuel pump: control/drive module

Component
Fuel system, gasoline: delivery: fuel pump: control/drive module
Manufacturer
General Motors, LLC
Vehicles affected
14,939
Reported to NHTSA
2021-09-23
Owners notified
2021-10-14

Defect description

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL vehicles. The fuel pump power control module may cause the fuel pump to fail or operate intermittently, which can interrupt fuel flow to the engine, and cause an unexpected engine stall.

Safety risk

An engine stall increases the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pump power control module, free of charge. Owner notification letters were mailed on October 14, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212332040.

Recall campaignNHTSA 21V455000

Steering: steering control module

Component
Steering: steering control module
Manufacturer
General Motors, LLC
Vehicles affected
26,847
Reported to NHTSA
2021-06-17
Owners notified
2021-07-13

Defect description

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. A software issue may cause a loss of power steering assist at startup or while driving.

Safety risk

Increased steering effort, particularly at lower speeds, increases the risk of a crash.

Manufacturer remedy

The power steering module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 13, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; or GMC customer service at 1-800-462-8782. GM's number for this recall is N212333900.

Recall campaignNHTSA 20V811000

Seat belts: critical fasteners

Component
Seat belts: critical fasteners
Manufacturer
General Motors, LLC
Vehicles affected
470
Reported to NHTSA
2020-12-23
Owners notified
2021-01-29

Defect description

General Motors, LLC (GM) is recalling certain 2020 Chevrolet Bolt EV and 2021 GMC Canyon and Sierra 1500, 2500 and 3500, Yukon, Yukon XL, Cadillac Escalade and Escalade ESV and Chevrolet Blazer, Camaro, Colorado, Equinox, Silverado 1500, 2500 and 3500, Suburban and Tahoe vehicles. Incorrect bolts may have been used at one or more fastening locations to secure the seat belts to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached to the vehicle.

Safety risk

If a seat belt assembly is not properly attached to the vehicle, the seat belt may not properly restrain an occupant in the event of a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will replace the suspect bolts, free of charge. The recall began January 29, 2021. Owners may contact GMC customer service at 1-800-462-8785, Cadillac customer service at 1-800-458-8006, or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202322230.

Recall campaignNHTSA 20V790000

Electrical system: instrument cluster/panel

Component
Electrical system: instrument cluster/panel
Manufacturer
General Motors, LLC
Vehicles affected
3,203
Reported to NHTSA
2020-12-17
Owners notified
2021-02-01

Defect description

General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade and Escalade ESV vehicles. The front passenger seat belt and airbag status telltale lights located in the overhead console in these vehicles may be set to "night mode" when the vehicle is started using remote start or when the vehicle is turned off and re-started after approximately ten minutes without opening the door. In daytime, if night mode is active, the telltale lights may not be visible, and fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 208, "Occupant Crash Protection."

Safety risk

If the telltale lights are not visible, the driver and front passenger may not know that the front passenger is unbuckled or has a deactivated air bag, increasing the risk of passenger injury in a crash.

Manufacturer remedy

The body control module (BCM) software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began February 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319980.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine740 mi
Electrical system320 mi
Service brakes3
Unknown or other2514 mi
Air bags1
Exterior lighting1
Exterior lighting: back up lights1
Forward collision avoidance: adaptive cruise control1
Forward collision avoidance: automatic emergency braking1
Lane departure: assist1
Power train139,000 mi
Seat belts1
Structure: body1

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.