CERTAIN FIFTH WHEEL TRAILERS MAY HAVE AN INSUFFICIENT FRAME STRUCTURE TO SUPPORT THE PIN BOX.
Safety risk
OVER TIME STRESS CRACKS COULD BEGIN TO OCCUR AT THE FRAME INSERTION POINTS AND FRONT CROSS STRUCTURE SURROUNDING THE PIN BOX (HITCH). THIS COULD RESULT IN THE TRAILER BECOMING PARTIALLY OR FULLY DETACHED FROM THE TOW VEHICLE, INCREASING THE RISK OF A CRASH, PERSONAL INJURY OR PROPERTY DAMAGE.
Manufacturer remedy
DEALERS WILL INSTALL A REINFORCEMENT KIT TO THE FRAME STRUCTURE SURROUNDING THE PIN BOX. OWNER NOTIFICATION BEGAN APRIL 30, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CARRIAGE AT 1-800-895-0108.
VEHICLE DESCRIPTION: FIFTH WHEEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS N841, N821, N641, AND N621. THESE REFRIGERATORS CAN EXPERIENCE A COOLING SYSTEM LEAK CAUSED BY OPERATION IN THE AC ELECTRIC MODE. IF A LEAK OCCURS, THE COOLING PERFORMANCE OF THE REFRIGERATOR WILL DETERIORATE, REQUIRING IMMEDIATE REPLACEMENT OF THE COOLING UNIT.
Safety risk
EXTENDED OPERATION OF A LEAKING COOLING UNIT IN THE AC ELECTRIC MODE CAN RESULT IN A FIRE.
Manufacturer remedy
NORCOLD WILL INSPECT AND REPLACE THE REFRIGERATOR COOLING UNITS. NORCOLD WILL CONDUCT THE OWNER NOTIFICATION. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-767-9101 OR CARRIAGE AT 1-219-642-3272.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Structure: frame and members
2
—
Power train: axle assembly
1
—
Service brakes, hydraulic: foundation components
1
—
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings
1
—
Steering: gear box: shaft sector
1
—
Tires
1
—
The 2000 model has 7 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.