ON CERTAIN DIESEL BUSES, THE TWO-SPEED WINDSHIELD WIPER SWITCH CAN CAUSE THE LOW SPEED WIPER RELAY TO CHATTER CAUSING THE WINDSHIELD WIPER MOTOR TO OVERHEAT.
Safety risk
WHEN THE WINDSHIELD WIPER MOTOR OVERHEATS, IT CAUSES THE 15 AMP WINDSHIELD WIPER FUSE TO OPEN PROTECTING THE CIRCUIT. THIS RESULTS IN THE LOSS OF WINDSHIELD WIPER OPERATION. LOSS OF VISIBILITY CAN INCREASE THE RISK OF A CRASH.
Manufacturer remedy
DEALERS WILL REPLACE THE WIPER SWITCH. OWNER NOTIFICATION BEGAN ON FEBRUARY 17, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT OPTIMA BUS AT 1-316-779-7700.
ON CERTAIN COACHES, THE FRONT AND REAR COACH DOORS ARE NOT MARKED AS AN "EMERGENCY EXIT."
Safety risk
WITHOUT THESE LABELS, THERE COULD BE CONFUSION IN LOCATING THE EMERGENCY EXITS IN THE EVENT OF A CRASH.
Manufacturer remedy
OWNERS WILL BE PROVIDED WITH LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION WAS EXPECTED TO BEGIN JANUARY 7, 2003. OWNERS WHO DO NOT RECEIVE THE FREE LABEL AND INSTALLATION INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT CHANCE COACH AT 1-888-391-1777.
ON CERTAIN COACHES EQUIPPED WITH OPTIONAL WEBASTO HEATERS, THE HEATER LINES IN THE ENGINE COMPARTMENT, ABOVE THE ENGINE EXHAUST SYSTEM, ARE COVERED WITH INSULATION.
Safety risk
HEAT FROM THE EXHAUST MANIFOLD MELTS THE INSULATION CREATING SMOKE OR FIRE IN THE ENGINE COMPARTMENT.
Manufacturer remedy
DEALERS WILL REMOVE THE INSULATION FROM THESE LINES. OWNER NOTIFICATION BEGAN AUGUST 19, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHANCE COACH AT 1-316-779-7712.
ON CERTAIN COACHES, CHAFFING OF THE DRIVER'S LEFT CONSOLE HEAT DUCT FLEXHOSE BETWEEN THE 300 AMP CIRCUIT BREAKER LUG AND THE BATTERY HOLD-DOWN WELDMENT OCCURS.
Safety risk
THIS INCREASES THE RISK OF FIRE IN THE BATTERY BOX AREA WHEN THE 300 AMP CIRCUIT BREAKER TERMINAL LUG IS SHORTED TO GROUND.
Manufacturer remedy
A SAFETY BULLETIN CONTAINING INSTRUCTIONS AND THE PARTS REQUIRED TO INSULATE THE TERMINAL LUG ON THE 300A CIRCUIT BREAKER WILL BE PROVIDED TO THE OWNERS. OWNER NOTIFICATION BEGAN OCTOBER 7, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHANCE COACH AT 1-888-391-1777.
ON CERTAIN BUSES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES, THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.
Safety risk
IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.
Manufacturer remedy
CHANCE COACH RECOMMENDS THAT OWNERS INSPECT THEIR VEHICLES AND INSTALL THE PART KIT PROVIDED BY CHANCE COACH. OWNERS WHO DO NOT RECEIVE THE FREE PARTS AND INSTRUCTIONS WITHIN A REASONABLE TIME SHOULD CONTACT CHANCE COACH AT 1-888-391-1777.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints recorded for this model year.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.