GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, COLORADO, EXPRESS, SILVERADO, SUBURBAN, TAHOE; AND GMC CANYON, SIERRA, SAVANA, YUKON AND YUKON XL VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Safety risk
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Manufacturer remedy
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2011 CADILLAC ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO LD AND GMC SIERRA LD VEHICLES. THE REAR AXLE CROSS PINS WERE NOT PROPERLY HEAT TREATED AND COULD FRACTURE AND BECOME DISPLACED WITHIN THE REAR AXLE. SHOULD THE PIN SHIFT OUT OF POSITION, IT COULD CREATE AN INTERFERENCE CONDITION AND CAUSE THE REAR AXLE TO LOCK.
Safety risk
THE DRIVER MAY NOT BE ABLE TO MAINTAIN DIRECTIONAL CONTROL OF THE VEHICLE AND A CRASH COULD OCCUR WITHOUT WARNING.
Manufacturer remedy
DEALERS WILL INSTALL A NEW REAR AXLE CROSS PIN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Air bags
11
50,000 mi
Unknown or other
11
55,000 mi
Electrical system
4
65,000 mi
Electronic stability control (ESC)
3
65,000 mi
Engine
3
34,256 mi
Power train
3
30,000 mi
Structure: body
3
39,733 mi
Vehicle speed control
2
5,500 mi
Engine and engine cooling
1
88,000 mi
Service brakes, hydraulic
1
70,680 mi
Structure
1
48,640 mi
The 2010 model has 6 times as many complaints as this one. The 2012 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.