Model year record

1997 Chevrolet C/K Pickups

1 recall campaign on file for this model year. 85 owner complaints on file.

Recalls

Recall campaignNHTSA 03V159000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
1,755,876
Reported to NHTSA
2003-04-28
Owners notified
2003-06-19

Defect description

ON CERTAIN MINIVANS, PICKUP TRUCKS, AND SPORT UTILITY VEHICLES WITH CERTAIN MODEL-ENGINE COMBINATIONS, THE WINDSHIELD WIPER MOTOR MAY FAIL DUE TO CRACKED SOLDER JOINTS ON THE CONTROLLER CIRCUIT BOARD. THE WINDSHIELD WIPERS COULD WORK INTERMITTENTLY OR NOT AT ALL.

Safety risk

IF THIS WERE TO OCCUR DURING BAD WEATHER, DRIVER VISIBILITY WOULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THE WIPER MOTOR CIRCUIT BOARD AND COVER. OWNER NOTIFICATION BEGAN ON JUNE 19, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Visibility: windshield wiper/washer1491,000 mi
Steering: hydraulic power assist system1056,000 mi
Visibility: windshield wiper/washer: motor1092,000 mi
Steering755,000 mi
Visibility: windshield wiper/washer: switch/wiring444,000 mi
Engine and engine cooling: cooling system360,000 mi
Latches/locks/linkages: doors: latch392,000 mi
Power train: automatic transmission360,000 mi
Service brakes, hydraulic3100,000 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip350,000 mi
Visibility398,000 mi
Steering: hydraulic power assist: pump2
Air bags195,000 mi
Electrical system: wiring155,000 mi
Engine and engine cooling: engine160,000 mi
Fuel system, gasoline1120,000 mi
Fuel system, gasoline: delivery155,000 mi
Fuel system, gasoline: fuel injection system1
Fuel system, gasoline: fuel injection system: injectors1
Interior lighting142,000 mi
Power train: driveline: differential unit1
Service brakes165,000 mi
Service brakes, air: antilock: wheel speed sensor189,000 mi
Service brakes, hydraulic: foundation components1
Steering: column1
Structure: body: door: hinge and attachments151,926 mi
Structure: body: tailgate1
Structure: frame and members: underbody shields165,000 mi
Suspension165,000 mi
Suspension: rear1113,503 mi
Tires: tread/belt186,500 mi
Visibility: rear window wiper/washer193,850 mi

The 1996 model has 4 times as many complaints as this one. The 1998 model has roughly the same number of complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.