Model year record

2014 Chevrolet Cheverolet SS

9 recall campaigns on file for this model year. 66 owner complaints on file.

Recalls

Recall campaignNHTSA 20V638000

Seat belts: front

Component
Seat belts: front
Manufacturer
General Motors LLC
Vehicles affected
1,788
Reported to NHTSA
2020-10-15
Owners notified
2020-11-17

Defect description

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS and Caprice Police Pursuit Vehicles (PPV) that were previously repaired under NHTSA recall number 16V-518. The repair may not have been performed properly. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Safety risk

If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect the vehicles to determine whether the new seat trim was installed and replace the trim as necessary. Dealers will also inspect and replace the pretensioner cable assembly, as necessary. Repairs will be performed free of charge. The recall began November 17, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202312100

Recall campaignNHTSA 19V801000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
General Motors LLC
Vehicles affected
476
Reported to NHTSA
2019-11-07
Owners notified
2020-02-04

Defect description

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles that previously received an inspect-only remedy under recall 17V-382. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Safety risk

A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will replace the steering gear assembly, free of charge. The recall began December 27, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GM customer service at 1-586-596-1733. GM's number for this recall is N192265980.

Recall campaignNHTSA 17V437000

Seat belts: pretensioner

Component
Seat belts: pretensioner
Manufacturer
General Motors LLC
Vehicles affected
40,683
Reported to NHTSA
2017-07-10
Owners notified
2017-08-04

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Safety risk

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Manufacturer remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Recall campaignNHTSA 17V382000

Steering: electric power assist system

Component
Steering: electric power assist system
Manufacturer
General Motors LLC
Vehicles affected
6,204
Reported to NHTSA
2017-06-15
Owners notified
2017-08-02

Defect description

General Motors LLC (GM) is recalling certain 2014-2016 Chevrolet SS vehicles. Corrosion of the connector between the electric power steering module and the torque sensor connector may cause a loss of electric power steering assist.

Safety risk

A greater steering effort would be needed to control the vehicle if power steering is lost, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the steering gear assembly, replacing it as necessary, free of charge. The recall began August 2, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17248.

Recall campaignNHTSA 16V651000

Seat belts: pretensioner

Component
Seat belts: pretensioner
Manufacturer
General Motors LLC
Vehicles affected
3,640,162
Reported to NHTSA
2016-09-08
Owners notified
2016-10-13

Defect description

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Safety risk

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Manufacturer remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Recall campaignNHTSA 16V518000

Seat belts: front

Component
Seat belts: front
Manufacturer
General Motors LLC
Vehicles affected
15,486
Reported to NHTSA
2016-07-08
Owners notified
2016-11-03

Defect description

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.

Safety risk

If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.

Recall campaignNHTSA 15V636000

Seats

Component
Seats
Manufacturer
General Motors LLC
Vehicles affected
23
Reported to NHTSA
2015-10-09
Owners notified
2015-12-28

Defect description

General Motors LLC (GM) is recalling certain model year 2014 Chevrolet Caprice vehicles manufactured August 14, 2013, to February 3, 2014, and Chevrolet SS vehicles manufactured August 15, 2013, to February 16, 2014. The affected vehicles received replacement seat base assemblies during repair service, but during the work, the seat position target bracket may not have been transferred from the old seat to the new one. Without the seat position target bracket, the air bag may deploy at a higher intensity than necessary.

Safety risk

An air bag that deploys at a higher than intended level increases the risk of injury during a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the vehicles and, if necessary, install a seat frame equipped with a target bracket, free of charge. The recall began on December 28, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15567.

Recall campaignNHTSA 14V446000

Seats

Component
Seats
Manufacturer
General Motors LLC
Vehicles affected
124,007
Reported to NHTSA
2014-07-23
Owners notified
2014-08-15

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Safety risk

A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

Recall campaignNHTSA 14V375000

Visibility: windshield wiper/washer

Component
Visibility: windshield wiper/washer
Manufacturer
General Motors LLC
Vehicles affected
4,794
Reported to NHTSA
2014-06-27
Owners notified
2014-08-22

Defect description

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Caprice vehicles manufactured June 7, 2013, to May 29, 2014, and 2014 Chevrolet SS vehicles manufactured September 13, 2013, to March 4, 2014. In the affected vehicles, the windshield wiper motor gear teeth may strip causing the windshield wipers to become inoperative.

Safety risk

Inoperative wipers will not clear rain or snow, reducing the driver's visibility, increasing the risk of a crash.

Manufacturer remedy

GM will notify owners, and dealers will inspect the wiper module assembly and replace any affected ones, free of charge. The recall began on August 22, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14295.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Steering4125,000 mi
Air bags4280 mi
Electrical system459,000 mi
Lane departure: blind spot detection4
Seat belts435,000 mi
Engine3159,000 mi
Lane departure: warning2
Suspension2
Steering: automated/adaptive steering1
Visibility11,200 mi

The 2015 model has 3 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Open investigations

An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.

EA21002Desiccated Air Bag Inflator Rupture

Air bags: frontal: driver side: inflator module

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.