Model year record

2009 Chevrolet Express 3500

2 recall campaigns on file for this model year. 11 owner complaints on file.

Recalls

Recall campaignNHTSA 14V706000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
Cummings Mobility Conversion & Supply
Vehicles affected
34
Reported to NHTSA
2014-11-05
Owners notified
2015-01-13

Defect description

Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.

Safety risk

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Manufacturer remedy

Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.

Recall campaignNHTSA 09V456000

Equipment: appliance: air conditioner

Component
Equipment: appliance: air conditioner
Manufacturer
CUES, INC.
Vehicles affected
269
Reported to NHTSA
2009-11-19
Owners notified
2010-01-05

Defect description

CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.

Safety risk

THIS DEFECT COULD RESULT IN A FIRE.

Manufacturer remedy

CUES IS WORKING WITH CARRIER TO REMEDY THE AFFECTED VEHICLES. REPAIRS WILL BE MADE BY CARRIER FREE OF CHARGE. PLEASE SEE CARRIER'S DEFECT REPORT 09E-053. THE SAFETY RECALL BEGAN ON JANUARY 5, 2010. OWNERS MAY CONTACT CARRIER AT 1-877-584-7059 OR CUES AT 1-407-849-0190.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Air bags: side/window: curtain159,747 mi
Electrical system1110,000 mi
Electrical system: ignition1110,000 mi
Fuel system, diesel182,000 mi
Fuel system, gasoline118,000 mi
Fuel system, gasoline: storage: tank assembly: filler pipe and cap118,000 mi
Structure: body192,000 mi
Tires114,000 mi
Tires: pressure monitoring and regulating systems151,000 mi
Unknown or other159,747 mi
Vehicle speed control1123,000 mi

The 2008 model has roughly the same number of complaints as this one. The 2010 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.