Model year record

1996 Chevrolet Lumina APV

1 recall campaign on file for this model year. 40 owner complaints on file.

Recalls

Recall campaignNHTSA 02V286000

Steering: rack and pinion

Component
Steering: rack and pinion
Manufacturer
GENERAL MOTORS CORP.
Vehicles affected
1,159,156
Reported to NHTSA
2002-11-04
Owners notified
2003-01-24

Defect description

CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.

Safety risk

IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.

Manufacturer remedy

DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Visibility: windshield wiper/washer470,000 mi
Visibility: windshield wiper/washer: motor484,286 mi
Electrical system3
Structure: body: door3
Engine and engine cooling: engine2109,000 mi
Equipment: appliance: air conditioner2
Seats: front assembly: head restraint2
Service brakes, hydraulic: antilock/traction control/electronic limited slip2
Electrical system: ignition1
Electrical system: wiring1130,000 mi
Engine and engine cooling: exhaust system: emission control: catalytic convertor1
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe191,000 mi
Fuel system, gasoline: fuel injection system1
Latches/locks/linkages: doors: latch1218,000 mi
Power train: automatic transmission1
Seat belts: front: buckle assembly1
Seats1
Seats: front assembly: recliner1
Service brakes, hydraulic: foundation components: hoses, lines/piping, and fittings1
Steering: hydraulic power assist system1
Steering: rack and pinion1
Suspension: front1
Tires: tread/belt1
Vehicle speed control1
Visibility: power window devices and controls1
Visibility: windshield wiper/washer: switch/wiring188,320 mi

The 1995 model has about a third as many complaints as this one. The 1997 model has 40 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.