General Motors, LLC (GM) is recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles. The rear seat belt retractors may be improperly secured with loose or missing fasteners.
Safety risk
An improperly secured seat belt retractor may not function properly in a crash, increasing the risk of injury.
Manufacturer remedy
Dealers will inspect and tighten the rear seat belt retractors, as necessary, free of charge. Owner notification letters were mailed on September 17, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212333380.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Engine
59
65,000 mi
Electrical system
57
21,647 mi
Power train
55
68,000 mi
Unknown or other
45
2,000 mi
Service brakes
42
57,000 mi
Vehicle speed control
17
80,000 mi
Steering
16
61,000 mi
Fuel/propulsion system
14
—
Service brakes, hydraulic
5
85,547 mi
Air bags
4
63,000 mi
Fuel system, gasoline
3
88,400 mi
Electronic stability control (ESC)
2
8,300 mi
Structure: body
2
—
Suspension
2
—
Engine and engine cooling
1
77,000 mi
Engine and engine cooling: engine: crank/camshaft position sensor
1
106,000 mi
Engine and engine cooling: engine: gasoline: turbo/supercharger
Power train: automatic transmission: control module (TCM/PCM/TECM)
1
88,400 mi
Power train: automatic transmission: lever and linkage: floor shift
1
—
Service brakes, air: antilock: ABS warning light
1
8,300 mi
Service brakes, hydraulic: power assist: vacuum: hoses, lines/piping, and fittings
1
118,000 mi
Traction control system
1
61,000 mi
Vehicle speed control: throttle
1
—
The 2019 model has roughly the same number of complaints as this one. The 2021 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Open investigations
An investigation is not a recall. It indicates that NHTSA is currently evaluating an alleged defect but has not reached a final determination.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.
