Known Recalls

Model year record

2023 Chevrolet Silverado 2500

1 recall campaign on file for this model year. 71 owner complaints on file.

Chevrolet Silverado 2500, 2015–2026 generation
Pictured: the 2015–2026 generation. DestinationFearFan, CC BY-SA 4.0 · Wikimedia Commons

Recalls

Recall campaignNHTSA 24V060000

Latches/locks/linkages: tailgate: latch

Component
Latches/locks/linkages: tailgate: latch
Manufacturer
General Motors, LLC
Vehicles affected
570,434
Reported to NHTSA
2024-02-01
Owners notified
2024-05-17

Defect description

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Safety risk

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Power train1783,000 mi
Electrical system161,600 mi
Unknown or other8—
Engine729,000 mi
Exterior lighting3—
Latches/locks/linkages347,000 mi
Service brakes3—
Fuel/propulsion system2—
Engine and engine cooling183,000 mi
Lane departure: blind spot detection1—
Lane departure: warning1—
Latches/locks/linkages: tailgate: latch141,000 mi
Seat belts1—
Steering1—
Structure141,000 mi
Structure: body1—
Suspension1—
Vehicle speed control1—
Visibility/wiper1—
Wheels1—

The 2022 model has about half as many complaints as this one. The 2024 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Other Chevrolet Silverado 2500 model years

202620252024202320222021202020192018201720162015201420132012201120102009200820072006200520042003200220012000199919981997199619951994

All Chevrolet Silverado 2500 recalls by year

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.