Model year record

2013 Chevrolet Traverse

4 recall campaigns on file for this model year. 300 owner complaints on file.

Recalls

Recall campaignNHTSA 21V782000

Air bags: frontal: driver side: inflator module

Component
Air bags: frontal: driver side: inflator module
Manufacturer
General Motors, LLC
Vehicles affected
555
Reported to NHTSA
2021-10-07
Owners notified
2022-01-10

Defect description

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Safety risk

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Manufacturer remedy

Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.

Recall campaignNHTSA 21V246000

Air bags: critical fasteners

Component
Air bags: critical fasteners
Manufacturer
General Motors, LLC
Vehicles affected
108
Reported to NHTSA
2021-04-08
Owners notified
2021-05-24

Defect description

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Safety risk

Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.

Recall campaignNHTSA 14V266000

Seat belts

Component
Seat belts
Manufacturer
General Motors LLC
Vehicles affected
1,339,355
Reported to NHTSA
2014-05-20
Owners notified
2014-07-11

Defect description

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Safety risk

If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Manufacturer remedy

General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.

Recall campaignNHTSA 14V118000

Air bags: side/window

Component
Air bags: side/window
Manufacturer
General Motors LLC
Vehicles affected
1,176,407
Reported to NHTSA
2014-03-17
Owners notified
2014-06-16

Defect description

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Safety risk

Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Manufacturer remedy

GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system5487,560 mi
Engine4589,000 mi
Electronic stability control (ESC)4374,500 mi
Air bags3085,000 mi
Power train2780,000 mi
Vehicle speed control1986,000 mi
Fuel/propulsion system1834,000 mi
Steering1871,000 mi
Unknown or other1860,000 mi
Service brakes57,895 mi
Seat belts4
Exterior lighting2200 mi
Lane departure: blind spot detection295,000 mi
Suspension21,500 mi
Visibility/wiper250,000 mi
Back over prevention: warnings1
Engine and engine cooling128,500 mi
Equipment: electrical: navigational system(global positioning system)1500 mi
Forward collision avoidance: automatic emergency braking190,000 mi
Power train: automatic transmission: torque converter1170,000 mi
Seats147,892 mi
Structure12,447 mi
Structure: body135,000 mi
Tires: tread/belt132,000 mi
Traction control system189,000 mi
Wheels122,000 mi

The 2012 model has about half as many complaints as this one. The 2014 model has about a third as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.