Known Recalls

Model year record

2004 Chevrolet W3500

1 recall campaign on file for this model year. 9 owner complaints on file.

Recalls

Recall campaignNHTSA 05V168000

Fuel system, diesel: storage: tank assembly

Component
Fuel system, diesel: storage: tank assembly
Manufacturer
ISUZU MANUFACTURING SERVICES OF AMERICA
Vehicles affected
253
Reported to NHTSA
2005-04-20
Owners notified
2005-10-27

Defect description

ON CERTAIN TRUCKS EQUIPPED WITH RPO IK9, DUE TO INSUFFICIENT DURABILITY AND TESTING, THE FUEL SWITCHING MANIFOLD SOLENOIDS LACK WATER OR SALT INTRUSION RESISTANCE, WHICH CAN LEAD TO FAILURE OF ONE OR MORE SOLENOIDS. FUEL SWITCHING MANIFOLD SOLENOID FAILURE WILL CAUSE INCORRECT FUEL DELIVERY RESULTING IN FUEL OVERFLOW FROM THE FUEL FILLER NECK.

Safety risk

OVERFLOW FUEL MAY RESULT IN HIGH AMOUNT OF DIESEL FUEL LEAKAGE. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL REPLACE THE SOLENOID VALVE ASSEMBLY WITH AN IMPROVED ASSEMBLY INCLUDING ADDITIONAL DETECTION CIRCUIT AND ENHANCED WATER RESISTANCE FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 27, 2005. OWNERS MAY CONTACT ISUZU AT 1-800-255-6727.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Electrical system1—
Engine and engine cooling163,000 mi
Engine and engine cooling: exhaust system1152,000 mi
Engine and engine cooling: exhaust system: manifold/header/muffler/tail pipe1152,000 mi
Fuel system, gasoline: delivery: fuel pump1—
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings1—
Service brakes, hydraulic: foundation components1215,900 mi
Structure163,000 mi
Suspension: rear: shock absorber1215,900 mi

The 2003 model has 2 times as many complaints as this one. The 2005 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.