Model year record

2002 Chrysler PT Cruiser

3 recall campaigns on file for this model year. 658 owner complaints on file.

Recalls

Recall campaignNHTSA 04V268000

Steering: hydraulic power assist: hose, piping, and connections

Component: Steering: hydraulic power assist: hose, piping, and connections
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 438,391
Reported to NHTSA: 2004-06-03
Owners notified: 2004-09-20

Defect description

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.

Safety risk

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERHOOD FIRE.

Manufacturer remedy

DEALERS WILL INSPECT AND RELOCATE, OR REPLACE AS NECESSARY, THE POWER STEERING HOSE AND CONFIRM TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END. THE RECALL BEGAN ON SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 02V215000

Fuel system, gasoline: delivery

Component: Fuel system, gasoline: delivery
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 345,436
Reported to NHTSA: 2002-08-08
Owners notified: 2002-08-12

Defect description

ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF THE VEHICLE IS INVOLVED IN A ROLLOVER CRASH.

Safety risk

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Manufacturer remedy

DEALERS WILL INSTALL A SECONDARY SEAL OVER THE FUEL PUMP MODULE. OWNER NOTIFICATION BEGAN AUGUST 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Recall campaignNHTSA 01V288000

Electrical system: wiring: interior/under dash

Component: Electrical system: wiring: interior/under dash
Manufacturer: DAIMLERCHRYSLER CORPORATION
Vehicles affected: 43,000
Reported to NHTSA: 2001-09-10
Owners notified: 2001-10-08

Defect description

VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.

Safety risk

DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

Component	Complaints	Median mileage
Electrical system	56	91,954 mi
Structure	47	55,000 mi
Exterior lighting	34	85,000 mi
Air bags	29	70,000 mi
Unknown or other	27	65,000 mi
Power train: automatic transmission	24	52,000 mi
Engine	22	100,000 mi
Steering	19	100,000 mi
Suspension	18	90,000 mi
Electrical system: wiring: interior/under dash	15	50,000 mi
Air bags: frontal	13	26,000 mi
Service brakes, hydraulic: foundation components: disc: rotor	12	26,100 mi
Wheels	12	64,690 mi
Engine and engine cooling	11	48,500 mi
Engine and engine cooling: engine	11	44,000 mi
Exterior lighting: fog lights: switch	11	55,000 mi
Steering: hydraulic power assist: hose, piping, and connections	11	32,754 mi
Tires	11	20,000 mi
Service brakes, hydraulic	10	15,348 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip	10	22,000 mi
Wheels: rim	9	35,837 mi
Suspension: front: control arm: lower arm	8	29,400 mi
Electrical system: 12V/24V/48V battery	7	4,000 mi
Engine and engine cooling: cooling system	7	66,000 mi
Engine and engine cooling: engine: gasoline	7	35,689 mi
Service brakes, hydraulic: foundation components: disc: pads	7	26,100 mi
Structure: body	7	70,000 mi
Vehicle speed control	7	50,000 mi
Electrical system: instrument cluster/panel	6	51,122 mi
Equipment	6	140,085 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings	6	35,689 mi
Seats	6	22,299 mi
Suspension: front	6	45,000 mi
Electrical system: wiring	5	34,000 mi
Exterior lighting: fog lights	5	75,000 mi
Fuel system, gasoline	5	138,000 mi
Fuel system, gasoline: delivery: fuel pump	5	23 mi
Power train	5	83,500 mi
Structure: frame and members	5	90,000 mi
Equipment: appliance: air conditioner	4	25,289 mi
Steering: hydraulic power assist system	4	32,000 mi
Steering: rack and pinion	4	32,000 mi
Structure: body: bumpers	4	100 mi
Visibility: windshield	4	9,000 mi
Electrical system: ignition	3	13,000 mi
Electronic stability control (ESC)	3	8,900 mi
Interior lighting	3	92,500 mi
Power train: automatic transmission: control module (TCM/PCM/TECM)	3	65,000 mi
Seat belts	3	150,000 mi
Vehicle speed control: cruise control	3	—
Visibility	3	70,000 mi
Visibility: power window devices and controls	3	79,000 mi
Air bags: side/window	2	16,500 mi
Electrical system: horn	2	4,000 mi
Electrical system: ignition: switch	2	56,000 mi
Electrical system: wiring: front underhood	2	—
Engine and engine cooling: cooling system: fan	2	46,300 mi
Exterior lighting: turn signal: switch	2	—
Fuel/propulsion system	2	69,000 mi
Latches/locks/linkages	2	42,000 mi
Seat belts: front: retractor	2	—
Service brakes, air: antilock	2	30,080 mi
Service brakes, hydraulic: foundation components: disc: caliper	2	21,181 mi
Service brakes, hydraulic: foundation components: drum: shoes/linings	2	90,800 mi
Steering: hydraulic power assist: power steering fluid	2	32,000 mi
Steering: linkages: knuckle: spindle: arm	2	49,000 mi
Steering: linkages: tie rod assembly	2	32,000 mi
Structure: frame and members: underbody shields	2	151,232 mi
Suspension: front: control arm	2	32,000 mi
Suspension: front: control arm: lower ball joint	2	38,500 mi
Suspension: front: wheel bearing	2	13 mi
Suspension: rear	2	44,971 mi
Vehicle speed control: accelerator pedal	2	—
Visibility: glass, side/rear	2	46,440 mi
Air bags: frontal: driver side: inflator module	1	11,000 mi
Air bags: frontal: sensor/control module	1	—
Electrical system: alternator/generator/regulator	1	14,000 mi
Electrical system: ignition: module	1	—
Electrical system: starter assembly	1	—
Engine and engine cooling: exhaust system: emission control: catalytic convertor	1	22,299 mi
Equipment: electrical: radio/tape deck/CD etc.	1	22,299 mi
Exterior lighting: brake lights	1	—
Exterior lighting: tail lights	1	—
Exterior lighting: turn signal	1	3,000 mi
Fuel system, gasoline: delivery	1	—
Fuel system, gasoline: storage	1	—
Fuel system, other: storage: fuel gauge system	1	50,000 mi
Latches/locks/linkages: doors: latch	1	60,000 mi
Parking brake: conventional: mechanical: linkage and cable	1	140,085 mi
Power train: automatic transmission: cooling unit and lines	1	17,572 mi
Power train: automatic transmission: gear position indication (PRNDL)	1	47,586 mi
Power train: automatic transmission: lever and linkage: floor shift	1	—
Power train: manual transmission	1	—
Seat belts: front	1	—
Seat belts: front: anchorage	1	43,000 mi
Seat belts: rear/other	1	—
Seats: front assembly: head restraint	1	—
Seats: front assembly: seat heater/cooler	1	—
Seats: mid/rear assembly	1	26,000 mi
Service brakes, air: antilock: ABS warning light	1	—
Service brakes, hydraulic: foundation components	1	—
Service brakes, hydraulic: foundation components: disc	1	25,000 mi
Service brakes, hydraulic: foundation components: drum	1	18,000 mi
Steering: steering wheel/handle bar	1	11,000 mi
Steering: column	1	51,000 mi
Steering: hydraulic power assist: pump	1	32,000 mi
Steering: linkages	1	36,000 mi
Steering: linkages: arm: idler and attachment	1	—
Structure: body: door	1	105 mi
Structure: body: hood	1	—
Structure: body: roof and pillars	1	3,000 mi
Structure: body: tailgate	1	—
Suspension: rear: axle: spindle	1	63,000 mi
Tires: bead	1	20,000 mi
Tires: pressure monitoring and regulating systems	1	—
Tires: tread/belt	1	77,000 mi
Tires: valve	1	—
Unknown	1	52,000 mi
Vehicle speed control: cables	1	50,000 mi
Visibility/wiper	1	120,000 mi
Visibility: defroster/defogger/hvac system	1	—
Visibility: windshield wiper/washer: switch/wiring	1	—

The 2001 model has roughly the same number of complaints as this one. The 2003 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.