Known Recalls

Model year record

2002 Chrysler Sebring

2 recall campaigns on file for this model year. 261 owner complaints on file.

Recalls

Recall campaignNHTSA 16V401000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Mitsubishi Motors North America, Inc.
Vehicles affected
16,315
Reported to NHTSA
2016-06-03
Owners notified
2016-09-01

Defect description

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2001-2002 Chrysler Sebring and Dodge Stratus vehicles, equipped with beige interiors. The affected vehicles were previously repaired for a recall issue using an incorrect part. The incorrect part may not prevent the passenger side sun visor from detaching if the passenger frontal air bag deploys and the passenger side sun visor is folded down in a certain position.

Safety risk

If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.

Manufacturer remedy

Chrysler will notify the affected owners. Dealers will install the correct tether strap to retain the passenger sun visor, free of charge. The recall began July 26, 2016, owners will be sent a second email when parts are available. Owners may contact Chrysler customer service at 1-800-853-1403.

Recall campaignNHTSA 15V338000

Air bags: frontal: passenger side: inflator module

Component
Air bags: frontal: passenger side: inflator module
Manufacturer
Mitsubishi Motors North America, Inc.
Vehicles affected
443,442
Reported to NHTSA
2015-06-02
Owners notified
2015-07-20

Defect description

Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.

Safety risk

If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.

Manufacturer remedy

MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine and engine cooling2373,298 mi
Engine and engine cooling: engine1882,249 mi
Power train: automatic transmission1538,000 mi
Suspension14106,559 mi
Suspension: rear1270,000 mi
Air bags1141,990 mi
Engine11100,752 mi
Steering1185,237 mi
Electrical system839,665 mi
Unknown or other819,431 mi
Service brakes, hydraulic73,421 mi
Wheels: rim739,560 mi
Vehicle speed control640,000 mi
Wheels647,900 mi
Structure518,941 mi
Suspension: front: control arm: lower ball joint552,000 mi
Air bags: frontal475,000 mi
Power train4133,000 mi
Steering: rack and pinion446,000 mi
Engine and engine cooling: cooling system351,240 mi
Service brakes, hydraulic: foundation components: disc: rotor3—
Steering: rack and pinion: rack322,889 mi
Structure: body389,851 mi
Electrical system: instrument cluster/panel248,000 mi
Electrical system: ignition: switch29,500 mi
Engine and engine cooling: engine: gasoline2107,604 mi
Equipment: electrical: radio/tape deck/CD etc.222,799 mi
Power train: automatic transmission: cooling unit and lines220,765 mi
Power train: automatic transmission: gear position indication (PRNDL)29,500 mi
Power train: automatic transmission: lever and linkage: floor shift2—
Power train: manual transmission264,800 mi
Seat belts220,765 mi
Service brakes, hydraulic: antilock/traction control/electronic limited slip2—
Steering: linkages: tie rod assembly228,800 mi
Suspension: front: control arm: upper ball joint2—
Suspension: rear: shock absorber269,200 mi
Tires2—
Tires: tread/belt226,000 mi
Visibility: windshield2—
Air bags: frontal: sensor/control module128,200 mi
Electrical system: starter assembly: relay1106,500 mi
Electrical system: wiring122,799 mi
Electrical system: wiring: interior/under dash1—
Electronic stability control (ESC)198,000 mi
Engine and engine cooling: cooling system: fan175,000 mi
Engine and engine cooling: engine: gasoline: belts and associated pulleys164,000 mi
Equipment1—
Equipment adaptive/mobility185,237 mi
Equipment: appliance: air conditioner1—
Exterior lighting: brake lights134,250 mi
Fuel system, gasoline1190,000 mi
Fuel system, gasoline: delivery: fuel pump1150,000 mi
Fuel system, gasoline: delivery: hoses, lines/piping, and fittings122,522 mi
Fuel/propulsion system190,000 mi
Latches/locks/linkages1—
Power train: driveline: differential unit1—
Seat belts: front1—
Seat belts: front: anchorage1—
Seats195,500 mi
Seats: front assembly: seat heater/cooler1—
Service brakes1—
Steering: steering wheel/handle bar1—
Steering: column1—
Steering: hydraulic power assist system141,000 mi
Structure: body: bumpers1—
Structure: body: hatchback/liftgate190,000 mi
Structure: body: hood1—
Structure: body: roof and pillars1—
Suspension: front1—
Suspension: front: control arm: upper arm1—
Suspension: front: springs: air suspension system150,000 mi
Suspension: front: wheel bearing1—
Vehicle speed control: accelerator pedal1—
Vehicle speed control: cables118,000 mi
Visibility: defroster/defogger/hvac system1—
Visibility: defroster/defogger/hvac system: fan/motor120,016 mi
Visibility: windshield wiper/washer: motor1—

The 2001 model has roughly the same number of complaints as this one. The 2003 model has 5 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.