Model year record

2020 Chrysler Voyager

1 recall campaign on file for this model year. 22 owner complaints on file.

Recalls

Recall campaignNHTSA 24V793000

Air bags: side/window: curtain

Component
Air bags: side/window: curtain
Manufacturer
Chrysler (FCA US, LLC)
Vehicles affected
26
Reported to NHTSA
2024-10-24
Owners notified
2020-10-22

Defect description

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Safety risk

An air bag that does not deploy during a crash increases the risk of injury.

Manufacturer remedy

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

ComponentComplaintsMedian mileage
Engine8
Steering7
Back over prevention2155,000 mi
Electrical system2
Power train1
Seats1
Service brakes126,500 mi

The 2021 model has about half as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.