Model year record

2025 COACH AND EQUIPMENT Phoenix

4 recall campaigns on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 26V472000

Equipment adaptive/mobility: wheelchair lift/ramp: controls/control wiring

Component
Equipment adaptive/mobility: wheelchair lift/ramp: controls/control wiring
Manufacturer
Coach and Equipment Mfg. Corp.
Vehicles affected
131
Reported to NHTSA
2026-07-22
Owners notified
2026-07-31

Defect description

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024-2025 Phoenix, and 2025-2026 Metrolite transit buses, equipped with certain S-Series wheelchair platform lifts. The electrical contactor may fail, preventing the controls from stopping the lift.

Safety risk

A wheelchair lift that continues to move while occupied increases the risk of injury.

Manufacturer remedy

Dealers will correct the wiring by installing two diodes, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

Recall campaignNHTSA 26V333000

Equipment adaptive/mobility: wheelchair restraints/securement: critical fasteners

Component
Equipment adaptive/mobility: wheelchair restraints/securement: critical fasteners
Manufacturer
Coach and Equipment Mfg. Corp.
Vehicles affected
677
Reported to NHTSA
2026-05-22
Owners notified
2026-06-05

Defect description

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025-2026 Phoenix and 2026 Metrolite buses, equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and replace retractors as necessary, free of charge. Owner notification letters were mailed June 5, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

Recall campaignNHTSA 25V895000

Electrical system: alternator/generator/regulator

Component
Electrical system: alternator/generator/regulator
Manufacturer
Coach and Equipment Mfg. Corp.
Vehicles affected
37
Reported to NHTSA
2025-12-19
Owners notified
2026-01-08

Defect description

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2024-2025 Phoenix transit buses equipped with a propane conversion kit with an aftermarket compressor. The alternator may contact and damage the fuel line.

Safety risk

A damaged fuel line may leak, increasing the risk of a fire.

Manufacturer remedy

Dealers will inspect the alternator clearance and install additional brackets as necessary, free of charge. Owner notification letters were mailed January 8, 2026. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

Recall campaignNHTSA 25V772000

Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor

Component
Equipment adaptive/mobility: wheelchair restraints/securement: latch/anchor
Manufacturer
Coach and Equipment Mfg. Corp.
Vehicles affected
79
Reported to NHTSA
2025-11-10
Owners notified
2025-11-24

Defect description

Coach and Equipment Mfg. Corp. (Coach and Equipment) is recalling certain 2025 Phoenix transit buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Safety risk

An unsecured wheelchair can move during transit, increasing the risk of injury.

Manufacturer remedy

Dealers will be notified to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed November 24, 2025. Owners may contact Coach and Equipment customer service at 1-800-724-8464.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.