ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Safety risk
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Manufacturer remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.
VEHICLE DESCRIPTION: TRAVEL TRAILERS. THE WRONG LOAD RANGE TIRES WERE INADVERTENTLY INSTALLED. AFFECTED UNITS WILL HAVE LOAD RANGE "B" TIRES INSTEAD OF THE REQUIRED LOAD RANGE "C" TIRES.
Safety risk
IF THE TRAVEL TRAILER WAS LOADED TO A WEIGHT THAT EXCEEDED THE CAPACITY OF THE TIRES, A TIRE FAILURE COULD OCCUR, RESULTING IN A LOSS OF CONTROL.
Manufacturer remedy
DEALERS WILL INSTALL LOAD RANGE "C" TIRES ON AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN MAY 18, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COACHMEN AT 1-219-825-5821.
VEHICLE DESCRIPTION: TRAVEL TRAILERS EQUIPPED WITH DROP AXLES AND 13" WHEELS. INCORRECT AXLE AND WHEEL ASSEMBLIES WERE INSTALLED. THE UNLOADED VEHICLE WEIGHT MAY EXCEED THE CARRYING CAPACITY OF THE TIRES.
Safety risk
THIS COULD CAUSE PREMATURE TIRE TREAD WEAR OR TIRE FAILURE DURING NORMAL DRIVING, LEADING TO A LOSS OF STEERING CONTROL.
Manufacturer remedy
DEALERS WILL REPLACE THE AXLE ASSEMBLIES AND WHEELS.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
Component
Complaints
Median mileage
Equipment: recreational vehicle/trailer
5
—
Equipment
4
—
Electrical system: wiring: fuses and circuit breakers
1
—
Exterior lighting: brake lights
1
—
Exterior lighting: hazard flashing warning lights: unit
1
—
The 2000 model has 2 times as many complaints as this one. These figures reflect raw complaint counts, not failure rates. Higher-selling model years naturally receive more complaints.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.