Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Safety risk
In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
Manufacturer remedy
Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.
Collins Bus Corporation (Collins) is recalling certain 2018 SH, DH, P24, T22, T24 and TH buses. Bolts that connect the legs to the passenger seats may not have been properly tightened.
Safety risk
The improperly tightened bolts can increase the risk of injury in the event of a crash.
Manufacturer remedy
Collins will notify owners, and dealers will inspect the seat bolts and torque them to the correct specification, free of charge. The recall began January 25, 2019. Owners may contact Collins customer service at 1-800-533-1850, extension 424.
Owner complaints
A complaint is one person's report to a federal agency. It is not a finding.
No complaints in our copy of the federal file for this model year. The daily feed covers recent filings; older history appears only after a full-history rebuild.
Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.