Model year record

2002 COLLINS FGC

1 recall campaign on file for this model year. No owner complaints on file.

Recalls

Recall campaignNHTSA 04V467000

Equipment adaptive/mobility

Component
Equipment adaptive/mobility
Manufacturer
COLLINS BUS CORPORATION
Vehicles affected
340
Reported to NHTSA
2004-09-24

Defect description

CERTAIN COLLINS SCHOOL BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES P/N 8625-13. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.

Safety risk

IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES.

Manufacturer remedy

SURE-LOK WILL NOTIFY AND PROVIDE A FREE REMEDY ON BEHALF OF COLLINS BUS. THE RECALL BEGAN AUGUST 16, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SURE-LOK CUSTOMER SERVICE AT 866-787-3565.

Owner complaints

A complaint is one person's report to a federal agency. It is not a finding.

No complaints recorded for this model year.

Safety recall repairs are provided free of charge by franchised dealers, regardless of vehicle age or mileage. This page displays aggregated data for the model year. To check recall status for a specific vehicle, search its VIN at nhtsa.gov.